Call Witness is DevConnect Tested and Approved by Avaya

Hosted Intelligent Call Recording - Quality Monitoring Software - Real-time Reports & Analytics Fully Compliant & Secure - Unlimited Cloud Storage - No Hardware Required

Cloud Based | Easy | Fast | Affordable | Secure | Reliable

CALL WITNESS IS CLOUD CALL RECORDING SOLUTION FOR AVAYA!

Avaya Compatibility

Call Recording and QA Monitoring seamlessly integrated with Avaya Aura®, Avaya Aura® Communication Manager, Avaya Aura® Application Enablement Services and Avaya Aura® Session Manager

  • Avaya Aura®
  • Avaya Aura® Communications Manager
  • Avaya Aura® Application Enablement Services
  • Avaya Aura® Session Manager

Avaya Compliant Call Recording Solution

Take advantage of your existing Avaya infrastructure investment with our Call Recording Solution, QA and Call Center Reporting software from CNS - Ranked best platform in Customer service and stability.

  • Call Recording & Quality Monitoring
  • Reporting, Dashboards and Scorecards
  • Workforce Optimization Solutions
  • Optimize Performance & Reduce OPEX Costs

Key Features

  • Hosted Intelligent Call Recording
  • Live Quality Monitoring
  • Live Coaching & Whispering
  • Real-time Reports & Analytics
  • Fully Compliant & Secure
  • Unlimited Cloud Storage
  • No Hardware Required
  • Works with TDM and Sip Trunks
  • Connect to multiple Locations
  • High Availability & Redundancy
  • Seamlessly Scalable
  • Optimize Processes
  • Boost Productivity
  • Enhance Customer loyalty
  • Minimize IT Risk
  • Dashboards & Scorecards
  • Call Recording Triggers
  • Built in Search Filters